Return

Returns & Return Policy

We want you to be completely satisfied with your order. If an item doesn't meet your expectations, you can return it within 30 days . Please ensure that the goods are returned unused, undamaged and in their original packaging . You are responsible for the return shipping costs unless there is an error on our part. Once we have received and inspected your return, we will refund you within 10 days using the original payment method.

This is how the return works:

• Register a return – Contact our customer service by email or using our contact form and tell us your order number and the reason for the return.
• Receive return information – We'll provide you with all the important information you need for your return. We'll also provide you with a return label in case the return is due to an error on our part.
• Pack the item securely – Pack the item carefully, preferably in the original packaging, to avoid damage during transport.
• Ship your package – Send the package to the specified address using a shipping service of your choice. Keep the shipping receipt until we confirm the return.
• Get a refund – After receiving and inspecting your return, we will refund you within 10 days using the original payment method.

If you have any questions, please contact us by email at info@studiochidoli.com or via the contact form – we are here for you!